Privacy Policy
Last updated: October 10, 2026
Turbo Vort operates this store and website, together with the related information, content, features, tools, products, and services provided through it, to offer customers a curated shopping experience (collectively, the “Services”). Turbo Vort’s Services are powered by Shopify, which provides the technology that enables us to operate the Services.
This Privacy Policy explains how we collect, use, process, and disclose personal information when you visit or use our Services, make a purchase or other transaction, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will govern those matters.
Please review this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read and understood how your information may be collected, used, and disclosed as described below.
Personal Information We Collect or Process
In this Privacy Policy, “personal information” means information that identifies you or can reasonably be associated with you or another individual. Information that has been collected anonymously or de-identified so that it cannot reasonably identify an individual is not considered personal information.
Depending on how you interact with our Services, your location, and what is permitted or required by applicable law, we may collect or process the following categories of personal information, including information inferred from such data:
Contact Details: Your name, billing address, shipping address, mailing address, telephone number, and email address.
Financial Information: Payment-related details such as payment method, transaction information, payment status, and billing information. Full payment card numbers and other sensitive payment credentials are processed by Shopify and/or our payment processors and are not directly stored by Turbo Vort.
Account Information (if you create an account): Username, password, preferences, and account settings.
Transaction Information: Information about products you view, add to your cart, purchase, return, exchange, or cancel, as well as information relating to your previous transactions.
Communications: Information you provide when communicating with us, including information contained in customer service requests and other inquiries.
Device Information: Information about your device, browser, network connection, IP address, and other unique identifiers.
Usage Information: Information concerning how and when you access, browse, and interact with our Services.
Personal Information Sources
We may obtain personal information from several sources, including:
Directly from You: When you create an account, access or use our Services, contact us, make a purchase, or otherwise provide information to us.
Automatically Through the Services: Information collected from your device when you use our Services or visit our website, including information collected through cookies and similar technologies.
From Service Providers: Information collected or processed by third-party providers that we engage to support certain technologies or services on our behalf.
From Partners & Third Parties: Information received from business partners or other external third parties.
How We Use Your Personal Information
The way we use personal information depends on how you interact with us and which Services you use. We may use your information for the following purposes:
Provide, Tailor, and Improve Services: To fulfill our obligations to you, process payments, complete and manage orders, remember preferences, send account-related notifications, handle transactions, returns and exchanges, maintain accounts, arrange shipping, facilitate product reviews, and provide a more customized shopping experience, including product recommendations.
Marketing and Advertising: To send promotional communications by email, text message, or postal mail, and to provide online advertising through our Services or other websites based on browsing and purchasing activity.
Security and Fraud Prevention: To authenticate accounts, support secure checkout, identify and investigate suspected illegal or fraudulent activity, protect public safety, and maintain the security of our Services.
Communicating with You: To provide customer support, respond to inquiries, and maintain our relationship with customers.
Legal Compliance: To comply with applicable laws, respond to subpoenas and other legal processes, participate in civil discovery or litigation, and enforce our terms and policies.
You are responsible for maintaining the security of your account credentials. We strongly recommend that you do not share your username, password, or other account access information with others.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website, improve our Services, and provide a more personalized experience.
Cookies are small data files stored on your device that can help us remember your preferences, understand how visitors use our website, and improve the functionality and performance of our Services.
We may use cookies and similar technologies for the following purposes:
Essential Cookies: Necessary for core website functions, secure checkout, account access, and shopping cart functionality.
Analytics Cookies: Used to understand visitor behavior, evaluate website performance, and improve our Services.
Advertising Cookies: Used to support relevant advertising, measure advertising performance, and better understand customer interests and browsing activity.
We may permit third-party service providers, including Shopify, analytics providers, and advertising partners, to use cookies or similar technologies on our behalf. Where permitted by applicable law, these third parties may collect information about your online activities over time and across different websites.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some functions or features of our website.
How We Disclose Personal Information
In certain circumstances, we may disclose personal information to third parties for legitimate business purposes, including:
Service Providers: Shopify and other vendors that perform services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping.
Marketing and Advertising Partners: Where applicable, we may work with third-party marketing and advertising providers, including Google, Meta, and TikTok, to deliver, measure, and improve advertising campaigns. These partners may collect or receive information about your interactions with our website, including browsing activity, device information, IP address, cookies, pixels, and advertising identifiers, where permitted by applicable law. Such information may be used for personalized or interest-based advertising, measuring advertising performance, and understanding customer behavior.
With Your Consent: When you specifically direct or authorize us to share your information, such as with shipping carriers, social media widgets, or login integrations.
Corporate Affiliates: With companies within our corporate group or affiliated entities.
Business Transactions & Legal Obligations: In connection with mergers, bankruptcy, legal requirements, law enforcement requests, or efforts to protect the rights, safety, and security of our users and Services.
Security and Data Retention
Turbo Vort takes the privacy and security of personal information seriously. We use reasonable security measures intended to protect personal information from unauthorized access, disclosure, alteration, or misuse.
Our website uses industry-standard SSL (Secure Sockets Layer) encryption technology to help protect information transmitted through the website. When you provide sensitive information during checkout, including payment and personal information, SSL encryption helps prevent unauthorized parties from intercepting or accessing that information while it is transmitted over the internet.
You can identify a secure encrypted connection by looking for the lock icon in your browser's address bar and confirming that the website address begins with “https://”.
Although we take reasonable measures to protect personal information, no security system can be guaranteed to be completely secure. Information transmitted through unsecured channels may be vulnerable while in transit. Please avoid sending sensitive information through unsecured methods.
Data Retention: We retain personal information for periods appropriate to our operational needs, including maintaining accounts, providing Services, satisfying legal obligations, resolving disputes, and enforcing agreements.
Relationship with Shopify
Our Services are hosted by Shopify. Shopify processes certain personal information relating to your access to and use of our Services in order to provide, maintain, and improve its platform and related services.
Certain information may also be processed independently by Shopify in accordance with Shopify’s own privacy policies.
For additional information, you may review the Shopify Consumer Privacy Policy.
You may also exercise certain applicable data rights through the Shopify Privacy Portal.
Third-Party Websites and Links
Our Services may include links to third-party websites or platforms. Turbo Vort does not control and cannot guarantee the privacy or security practices of external websites.
Information that you choose to post in public or semi-public spaces, including social networking platforms, may be visible to other users without restriction.
The presence of a link to a third-party website does not constitute an endorsement unless we expressly state otherwise.
Children’s Privacy
Our Services are not directed toward children under 13 years of age, and we do not knowingly collect personal information from children under 13.
If you are a parent or legal guardian and believe that a child under 13 has provided personal information to us, please contact us at info@turbovort.com. We will take reasonable steps to review the request and, where required by applicable law, delete the information from our records.
We do not knowingly collect personal information from children under 13, and we do not sell or share such information.
Your Rights and Choices
Depending on where you live and the privacy laws applicable to you, you may have certain rights concerning your personal information.
Right to Access / Know: You may request access to personal information we maintain about you.
Right to Delete: You may request deletion of your personal information.
Right to Correct: You may request correction of inaccurate personal information.
Right to Portability: You may request a copy of your personal information or, where applicable, request that it be transferred to a third party.
Right to Opt Out of Sale or Sharing: Where applicable, you may have the right to opt out of the sale or sharing of personal information, including certain targeted advertising activities. We honor Global Privacy Control (GPC) opt-out signals where required by applicable law.
United States State Privacy Rights
Depending on your state of residence and the privacy laws that apply to you, you may have certain rights concerning your personal information, including:
Right to Know / Access: You may request information regarding the personal information we collect, use, disclose, or otherwise process about you.
Right to Delete: You may request deletion of your personal information, subject to applicable legal exceptions.
Right to Correct: You may request that inaccurate personal information be corrected.
Right to Data Portability: Where applicable, you may request a copy of your personal information in a portable format.
Right to Opt Out of Sale or Sharing: Where applicable, you may have the right to opt out of the sale or sharing of personal information, including certain targeted advertising activities.
Right to Limit Certain Uses of Sensitive Personal Information: Where applicable, you may have the right to limit certain uses of sensitive personal information.
To exercise applicable privacy rights, please contact us at info@turbovort.com. We may need to verify your identity before processing your request. We will respond to valid requests within the timeframe required by applicable law.
We will not discriminate against you for exercising your applicable privacy rights.
Complaints
If you have questions, concerns, or complaints regarding our privacy practices or how we handle personal information, please contact us at info@turbovort.com.
We will review and respond to your request in accordance with applicable laws.
Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or regulatory developments.
Any revised version will be published on this page with an updated “Last updated” date, together with any notice required by applicable law.
Contact Us
For questions about our privacy practices, this Privacy Policy, or to exercise your applicable privacy rights, please contact us:
Brand Name: Turbo Vort
Turbo Vort is operated by:
Shenzhen Shenquan Technology Co., Ltd.
Email Address: info@turbovort.com
Business Hours: Monday–Friday, 9:00 AM – 6:00 PM (China Standard Time, UTC+8)
Business Address:
Room 308, Building 83, Baishilong District 1, Baishilong Community, Minzhi Subdistrict, Longhua District, Shenzhen, Guangdong 518000, China
Business Phone Number: +86 176 6656 8866
For purposes of applicable data protection laws, Shenzhen Shenquan Technology Co., Ltd. (深圳市神泉科技有限公司), operating the Turbo Vort brand, acts as the data controller of your personal information.